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How To Be More Diplomatic & Polite - Business English

There are times when we need to be direct in business, but there are also times when we need to be more diplomatic and polite. In this Business English lesson, I share 6 great tips to help you communicate successfully in meetings, negotiations & discussions. Get your FREE Professional English Phrase Booster here: https://bit.ly/phrasebooster WATCH PART 2:    • How To Be Diplomatic & More Polite in...   If you like my short lessons for busy people, and would like to support me, buy me a cup of coffee! Thanks! https://www.buymeacoffee.com/derekcallan Find out more about me: Website: https://derekcallan.com/ Visit me on Social Media: Instagram:   / derekcallan.english   Facebook:   / derekcallan.english   The 6 tips/chapters in this lesson: 0:00 Intro 1:27 1. Use softeners 4:22 2. Use negative questions 5:46 3. Listen and show understanding 6:53 4. Use the word "sorry" 7:36 5. Avoid negative words 8:44 6. Use modal verbs - could, would & might 9:29: Your turn! Try this task The task Can you make the following sentences more diplomatic & polite? Leave your answers in the comments: 1. There’s a problem with the software. (tip 1) 2. It would be cheaper to hire a freelancer. (tip 2) 3. A: He doesn’t have the right qualifications for the job. B: I disagree! (tip 3) 4. Can I say something here? (tip 4 & 6) 5. I think that’s a stupid idea. (tip 5) 6. Can you send us more details please? (tip 6) Music credits: Intro music: Far Away by MK2 Background music: Honey and Milk by The 126ers