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How to Survive as a Small Debt Collection Agency in the Age of Acquisition With Mindy Chumbley

Today we got to speak with Mindy Chumbley of Solverity on How to Survive as a Small Debt Collection Agency in the Age of Acquisition. Come be a guest on ArbeitU: https://docs.google.com/forms/d/e/1FA... Learn More about Arbeit: https://arbeitsoftware.com/ Learn More About Solverity: https://www.solveritynw.com/ Chapters Intro: 0:00 Challenges of being a small agency - 1:41 Working with a big collection agency vs. a small agency - 3:33 The Power of Local Advocacy - 3:47 The Importance of Hiring and Retaining the Right People -10:06 How to Keep Your Team Happy? -10:52 Technology for Small Agencies - 12:08 Joining a A benchmark group - 14:08 how to create breathing room - 19:16 The Power of Relationships - 20:31 About Solverity - 23:35