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30 BEHAVIORAL INTERVIEW QUESTIONS AND ANSWERS FOR CALL CENTER NEWBIES & VETERANS 2021 | NAYUMI CEE 🎉 By watching this video, you are making yourself 100% prepared of any type of interview the hiring officers will ask you. Worth-watching until the end. ❤ Before we begin, I'd like to let you know that I am selling BRILLIANT SKIN REJUVENATING SET FOR A SUPER AFFORDABLE PRICE! If you are struggling with acne just like me, this is best for you! Of all the products I've used, this is the only product that helped me lessen my acne breakout. Try it out & be amazed with the result. ✔ Here's the link to my Shopee account:↓↓↓ https://shopee.ph/nayumiceeshop?v=9b7... Thank you! ⓝⓒ PS. If you won't by, following / liking my shop will really help! 😍 What is behavioral interview? The purpose of behavioral interview to to know who you are as a person, how you think and how you respond to real-life problems. This is asked to gauge whether you complement to a specific Team or not. In this video, I'll talk about the 10 behavioral questions related to: Teamwork and the Ability to adapt The next two videos will talk about: Communication Skills Time Management Skills Client-facing skills Motivation and values Make sure to stay tuned to those! 😘 This video talks about: 1. Why behavioral interview is being done in call center. 2. Questions about teamwork in a working environment. 3. Questions about how you adapt to certain situations or changes. 4. I'll also give tips & real-life answers. Here are the questions that will be answered in this video: ○ 1. Talk about a time when you had to work closely to someone whose personality was very different from yours. ○ 2. Give me an example of a time when you faced conflict while working on a Team. How did you handle that? ○ 3. Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that? ○ 4. We all make mistakes we wish we could take back. Tell me a time you wish you'd handle differently. ○ 5. Tell me a time you needed to get an information to someone who wasn't very responsive. What did you do? ○ 6. Tell me about a time you were under a lot of pressure. How did you overcome it? ○ 7. Describe a time when your company was undergoing some change. How did that impact you? How did you adapt? ○ 8. Tell me about the first ever job you've had. What did you do to learn the ropes? ○ 9. Give me an example of a time when you had to think on your feet in order to delicately extricate yourself from a difficult or awkward situation. ○ 10. Tell me about a time you failed. How did you deal with the situation? OUTLINE: Intro: 0:00 Start of video: 0:17 Teamwork 1: 2:20 Teamwork 2: 4:06 Teamwork 3: 6:06 Teamwork 4: 8:35 Teamwork 5: 10:00 Ability to Adapt 1: 12:04 Ability to Adapt 2: 12:57 Ability to adapt 3: 13:47 Ability to adapt 4: 14:48 Ability to adapt 5: 15:57 Outro: 17:00 KEYWORDS: behavioral interview questions and answers, behavioral interview, behavioral interview questions, behavioral interview questions, interview questions, behavioral interview questions for call center agents, call center behavioral interview questions, behavioral interview questions for aspiring call center agents, hiring tips, interview tips, interview questions, interview tips 101, all about behavioral interview, get hired ph, bpo company, call center agent HASHTAGS: #BehavioralInterview #BehavioralInterviewQuestions #BehavioralQuestionsAndAnswers #InterviewQuestions #GetHired Disclaimer: The content of this video is purely based on my research. The questions came directly from Google (I will put the link below for your reference) but the answers are purely mine. If you noticed any grammar mistakes, feel free to correct me. Tell me how I can improve next time. It will be greatly appreciated. ❤ Follow me on my social media accounts: FB Page: Nayumi Cee Instagram: nayumi cee Tiktok: heyitsmenoemie Shopee: Nayumi Cee Shop For any brand deals or collab: Email me at: [email protected] What I used to create this video: Powerpoint presentation InShot Pixel Flow Intro music: Derp Nugget (No copyright infringement intended.) Please support the artist. 😘 I hope you learned something out of this video, if yes: Give this video a like. Share this video. Subscribe to my channel. Comment down below. Share your thoughts. Submit feedback. Tell me next topic to cover. Love & light, Nayumi Cee 💕