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How VAs and ISAs use Follow Up Boss | Bosses in Action 3 года назад


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How VAs and ISAs use Follow Up Boss | Bosses in Action

Pavel Stepanov, CEO of Virtudesk, and Nino Aines, expert inside sales agent (ISA) and virtual assistant (VA) at Virtudesk, dive into their high-level workflow and set-up in Follow Up Boss. Learn how they onboard, train, and assign tasks to their VAs and ISAs. If you're thinking about hiring for these roles, refreshing your ops strategy, or are curious to learn more–this episode of Bosses in Action is for you. 00:00 Intro 02:03 Using Follow Up Boss with Niño Anies 04:28 The Main Task 04:55 Dialer ( Outbound & Inbound calls) 05:35 Admin and Nurturing Leads 07:37 Recording Calls 08:35 Creating List for Dialing 09:22 Establishing and Follow up with Leads thru text and emails 11:11 Handling questions to a specific property 15:06 Scheduling and Appointments 16:16 My Shift with Niño Anies 17:43 Getting a hot lead and processing it 18:53 Benefits of using FUB as an ISA 21:53 VA's use for to the highest potential 23:58 Getting the Scripts with Pavel Stepanov"

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