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Скачать с ютуб When You DON'T KNOW the Answer — How to say "I don't know" with confidence в хорошем качестве

When You DON'T KNOW the Answer — How to say "I don't know" with confidence 4 года назад


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When You DON'T KNOW the Answer — How to say "I don't know" with confidence

“I don’t know.” When you don’t know the answer to a question, you probably wonder how to say ‘I don’t know’ without sounding incompetent or ignorant, especially during a meeting or after a presentation. In this video, I offer 4 ways to say ‘I don’t know’ when you don’t know the answer… all while sounding professional and competent. First, let’s address this question: Is it ever OK to say, ‘I don’t know’? YES. Your choice of words and the tone you use will make all the difference. ⇢ Let’s redefine the words ‘I don’t know’ to ‘I don’t have that information’. Once you change your perspective that saying ‘I don’t know’ is NOT a sign of weakness, we can move on to 4 ways to structure your answer. ⇢ In structuring your answers to tough questions, you have a simple goal: KEEP THE CONVERSATION MOVING. ▶ Here are 4 tactics to say ‘I don’t know’ with confidence: 1. FOLLOW UP: This is where you don’t know the answer, but you’ll know in the future. Make a promise to follow up. 2. REDIRECT: This is where you recommend someone else to answer the question 3. INFORMED GUESS: By using prompts such as, “based on what I know…” you make an informed guess about the answer, while adding value and offering relevant information 4. REFRAME QUESTION: When you’re asked open-ended, abstract question, instead of saying, “I don’t know,” simply reframe the question so as to make it more coherent. Use the prompt, “If I understand correctly, you’d like to know…” followed by your reframed question. I hope that these 4 tactics help you answer questions when you don’t know the answer. —————————————————————————————————————— 👉 Never miss a word! SUBSCRIBE to Word Cortex: https://bit.ly/2JoKZ9f Your story matters. —————————————————————————————————————— If you liked this video, you might also like: ▶ How to be More Charismatic:    • How to be More Charismatic (Even as a...   ▶ How to Persuade People:    • How to Persuade People (5 AUTHENTIC w...   —————————————————————————————————————— 💬 STAY CONNECTED: (for daily, bite-sized tips and inspiration) ▶ Instagram:   / wordcortex   ▶ Facebook:   / wordcortex   —————————————————————————————————————— 💬 WANT MORE? Read full-length articles with downloadable PDFs at wordcortex.com/articles

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