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WFM Summit 2024 - Disrupt your training process with transformation - Shipley

Christina Briggs Director of Training and Development Shipley Donuts Disrupt your training process by transitioning from onboarding to ever boarding: A roadmap to engagement, learning, and retention - Designing training modules that ease the complexity of operations associated with making fresh, handcrafted doughnuts daily - Using the right tech training platforms that provide bite-sized pieces of information and create space for authentic interactions - Utilizing existing content differently to increase engagement and knowledge across a generational workforce spanning a plethora of age groups - Leveling up learning paths to motivate employees and create a sustainable, continuous learning experience that focuses on core skills, and improves knowledge and retention