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When a Hair Dye Appointment Goes Awry

The plaintiff went to the defendant’s salon to get her hair colored. She says the defendant left in the middle of the hair appointment to attend a DUI appointment. A few weeks after the appointment, the plaintiff’s hair started falling out. She’s suing for a refund, products, and emotional distress. The defendant says the plaintiff waited six weeks to complain about her hair falling out. She says she offered the plaintiff a gift card that the plaintiff accepted, so she does not think he owes anything else.