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Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)

Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode! Connect with Michael -   / michael-theodore-4b317885   Scalr - https://www.wearescalr.com/ Content list: 00:00 - Intro 00:40 – About Michael 04:48 – Scalr 07:30– Trends in Sales Teams 09:58– Use Cases & Clients 14:30 – Overcoming Challenges 20:14 – Who Could Use Scalr? 21:50 – Artificial Intelligence 24:00 – Future 25:30 – Employee Experience 28:12 – B2B Handover 30:37 – Quick-Fire Questions Become a CX Insider -   / cx-insider   Check out our website - https://cxinsider.com/ Thank you to our sponsor! - https://www.acftechnologies.com/ Hosted & Produced by Octavian Iotu