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AI Agents: What are they and why will they drive business value

Zara, the CTO and co-founder of Overwatch Data, presents their work on AI-powered threat intelligence. Zara introduces the company, her background at Google, and the motivation behind using AI to enhance threat intelligence. She discusses the evolution of digital agents from simple chatbots to intelligent systems capable of planning, decision-making, and collaborating with other agents or humans. Zara explains the challenges of current LLMs, such as cost and generalization, and compares them to human expertise. She highlights the importance of agents breaking down problems, learning by doing, and the debate between fully autonomous agents and agent workflows. The presentation covers the use of agents in cybersecurity and fraud, the limitations of traditional tools, and the benefits of AI in automating threat monitoring and triage. Zara emphasizes the need for flexibility in AI models to adapt to rapid advancements and the importance of collaboration among specialized agents to improve accuracy and scalability. The session concludes with discussions on the adoption of AI in enterprises, the focus on basic versus sophisticated threats, and the potential of tracking black market crypto transactions. Zara invites feedback and questions from the audience, looking forward to further discussions on improving AI applications in threat intelligence.