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What to Say When Your Patient Requests a Butterfly Needle for the Blood Draw

A common patient request is for the phlebotomist to draw blood with a butterfly needle, even when it's not necessary. This video discusses the pros and cons of using a winged-infusion set (butterfly needle) for their blood draw, and how to diplomatically move patients toward accepting the device of YOUR choice for the phlebotomy procedure. Time code: 0:27---the advantages of using a butterfly needle 1:34---the disadvantages 2:34---a successful strategy to win the patient's approval the device you feel would be most appropriate for the blood draw. Some images sourced from Shutterstock.com and Pixabay.com with permission.