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So you've heard about workplace mediation. But you're wondering if it's going to work - is it worth it? After watching this, you might say 'yes'. HR is exposed to a lot of conflict between employees and between employees and the organization. We are in a place to make recommendations on how situations could be handled and mediation is one of the possible tools. And it might be a better tool that you think. It can prevent the costs of external solutions and of all the lost time internally. I spoke with Treena Reilkoff who is a mediator and board member for Alternate Dispute Resolution, Ontario. This is what we talked about: 0:00 Intro 0:56 What is mediation? 1:41 Mediation and dispute resolution 3:36 Resolution? Really? 4:54 When to use mediation 6:27 How does it work? 11:50 What does success look like? 14:51 The business case for leaders 16:16 The importance of being trauma-informed 17:40 HR's role Find Treena Reilkoff on LinkedIn ADR Ontario https://adr-ontario.ca/ York University https://www.yorku.ca/ Stitt Field Handy Group https://sfhgroup.com/executive-certif... Find me (Andrea) at www.thehrhub.ca. I'm an HR consultant as well as YouTuber and provide a wide range of consulting support.