Скачать с ютуб MOCK CALL RECORDING FOR CALL CENTER NEWBIES & APPLICANTS 2024 (TELCO ACCOUNT) 💯 в хорошем качестве

MOCK CALL RECORDING FOR CALL CENTER NEWBIES & APPLICANTS 2024 (TELCO ACCOUNT) 💯

MOCK CALL RECORDING FOR CALL CENTER NEWBIES & APPLICANTS 2024 (TELCO ACCOUNT) 💯 Are you a newbie or a call center applicant who wants to venture out in the world of BPO? If yes, this video is dedicated to you! In this mock call simulation, I will share with you how I typically handle a concern in a telco account. Make sure to pay close attention to the words and phrases that I am using as those can serve as your guide in performing your own call, or mock call. Here are the insights you'll gain from watching this video: 1. How to deliver an opening spiel 2. How to provide A.E.R statements effectively. A for acknowledgment, E for empathy and R for reassurance 3. How to ask for more information, to ask probing questions 4. How to deliver your resolution positively 5. How to build rapport to your customer 6. How to offer additional assistance during the call 7. How to offer a self-service option (SSO) 8. How to end the call promptly Call Center Playlists: 👇 📍CALL CENTER GET HIRED TIPS & MORE!:    • CALL CENTER GET HIRED TIPS & MORE!   📍Get Hired In ONE Job Application:    • Get Hired In ONE Job Application   Shop in our Shopee store: 🏬 📍 shopee.ph/nayumiceeshop Follow me on my FB Page: ✨ 📍 https://www.facebook.com/noemiecantor... OUTLINE: 0:00 - Intro 0:59 - Sample mock call 6:22 - Explanation of call flow 11:50 - Outro KEYWORDS: mock call recording for Telco account, mock call for Telco account, sample mock call for Telco account 2024, Telco account mock call, mock call in Telco, mock call simulation for newbies and applicants 2024, mock call recording for newbies and applicants, mock call recording for call center newbies, mock call recording for call center applicants, mock call simulation for job interview, mock call simulation for training purposes, mock call session for beginners in the BPO industry, how to perform a mock call, how to pass a mock call during an interview, how to pass a mock call during training, mock call recording with call flow guide, mock call simulation following a structured call flow, how to provide an opening spiel during a mock call, how to provide an acknowledgement statement during a mock call, how to provide an empathy statement during a mock call, how to provide a reassurance statement during a mock call,how to provide an excellent resolution during a mock call, how to build customer rapport during a mock call, how to provide additional assistance during a mock call, how to close the call in a mock call HASHTAGS: #MockCallForTelcoAccount #MockCall #MockInterview #TelcoAccountMockCall #Telco #MockCallRecordingWithStructuredFlow #MockCallSimulationForNewbies #MockCallSimulationForCallCenterApplicants #MockCallSessionLive #HowToPassAMockCall #HowToActLikeAProInAMockCall #MockCall #MockCallRecording #MockCallForBeginners #MockCallForNewbies I hope you've learned something from this video. 📸 Kindly like this video if yes, subscribe to this channel, comment your thoughts about this video, feel free to ask me questions or recommend any topic you'd like me to cover. See you next time! ❤️ No copyright infringement intended. All due credits to the owner of this music: 👇 Music: Rio de Janeiro Musician: EnjoyMusic URL: https://enjoymusic.ai Love & light, Nayumi Cee ✨